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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiffany Williams

February 6, 2026

5  out of  5
rating by Tiffany Williams
"It was a breeze to add anytime vehicle to my current account. They answered all of my questions and made me feel appreciated and valued. Thank You!"
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Thomas Holmes

February 5, 2026

5  out of  5
rating by Thomas Holmes
"Austin has been helping me with my insurance related needs over the past few years and it’s eased a lot of my stresses. I’ve gone from trying to manage things on my own and losing track of stuff, to being able to make one quick phone call to Austin and all my needs are alleviated. I have recommend him to friends and family and they have signed up with him as well and had similar experiences. If you are in the same boat as my self and wanting someone to help you with insurance related needs, I implore you to reach out to Austin. I mean I even called him when he was on vacation and he immediately helped me. As good as an insurance agent he is, he’s a better person. Do what I did and trust him! Saved me money and time."
We responded:
"Thank you for taking the time to leave such a great review, Thomas. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Jessica Phelps

January 28, 2026

5  out of  5
rating by Jessica Phelps
"Lori Caudel helped me and she was amazing!! I text the phone number and she responded very quickly and helped me pay bill over phone and emailed me information I was needing."
We responded:
"Thank you for taking the time to leave such a great review, Jessica. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Pam Goad

January 27, 2026

5  out of  5
rating by Pam Goad
"Excellent customer service . Detailed explanation of everything . Very passionate about helping people . Highly recommend"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tony Rhoades’s Team. "
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matt thomas

January 26, 2026

5  out of  5
rating by matt thomas
"I was a State Farm customer for some 15-20 years until a couple of years ago. I had made a call to my agent, who had gotten pretty detached from his business and I received what I would call mediocre service. I got frustrated and called a competitor and moved insurance companies. My new company basically forgot about me as soon as the paperwork was signed. I would call needing something only to get redirected to someone else. Finally a few weeks ago I purchased a new Tesla and my rate went up 10x with the only explanation being “they are expensive to work on”. As fate would have it I was seated next to Becca at a basketball game and I began to tell her this story and she recommended that I send her some basic info and my current insurance declarations page and she would get me a quote. Becca saved me 7k per year in premiums. This was the most painless transition and I can’t thank BECCA, RYAN AND THE TEAM AT TONY RHODES STATE FARM enough. World class customer service is hard to find! So if you are the type of person who loves paying too much for insurance, or you love being taken advantage of, or you love terrible customer service then stay far away from the team at Tony Rhodes State Farm."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. matt, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tony Rhoades’s Team—we are always here to help! "
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Tracie Kendall

January 23, 2026

5  out of  5
rating by Tracie Kendall
"Lori Caudel was a great help. She answered all my questions and found the best solution to what we needed."
We responded:
"Thank you so much for the 5-star rating, Tracie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Wanda van Keuren

January 23, 2026

5  out of  5
rating by Wanda van Keuren
"Jonathan Stovall is a top notch agent!!! He explained everything so well and was super friendly while doing it. He was so patient with us through the holidays. He saved us about 1/2 on our homeowners insurance!!! I couldn't believe it, when he told me that I said "sign me up", there was nothing to think about it was a no brainer!!! If you want great service and like saving money, give Jonathan a call!!!"
We responded:
"Thank you so much for your wonderful review, Wanda! We're thrilled to hear that Jonathan provided such clear explanations, friendly service, and exceptional patience during the holidays. It's fantastic that he was able to save you about half on your homeowners insurance! We appreciate your recommendation and are glad the process felt like a no-brainer for you. If you ever need assistance in the future, don't hesitate to reach out!"
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Justin Flank

January 22, 2026

5  out of  5
rating by Justin Flank
"Lori was super helpful and extremely efficient! Sifted through the issues, then found the solution! 10/10"
We responded:
"Thank you so much for the 5-star review of our team! We deeply appreciate your kind words about our office, Justin."
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Wayne Bush

January 21, 2026

5  out of  5
rating by Wayne Bush
"I needed some paperwork faxed quickly and Lori was incredibly helpful. Had it done within minutes. Appreciate the excellent care!"
We responded:
"Wayne, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tony Rhoades’s Team here in our Bowling Green office. "
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Anita Dillon

January 18, 2026

5  out of  5
rating by Anita Dillon
"Got a great price for all my insurance needs. Very easy to work with and knowledgeable. Explained my policies to me so I know what im paying for."
We responded:
"Thank you for the 5-star review, Anita! Here on State Farm Agent Tony Rhoades’s Team, we are proud to serve our community and appreciate your recognition. "
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Ethan Jones

January 16, 2026

5  out of  5
rating by Ethan Jones
"Austin did an outstanding job making sure my family and I had all of our insurance needs taken care of. He explained everything clearly, handled the process efficiently, and made what can usually be a stressful situation completely easy and stress-free. We felt confident and well taken care of every step of the way. Highly recommend Austin to anyone looking for great service and peace of mind."
We responded:
"Ethan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Cody Eblen

January 16, 2026

5  out of  5
rating by Cody Eblen
"Austin was great to work with and made it super easy for me to get coverage for home and auto insurance. Highly recommend!"
We responded:
"Thank you for your kind review of State Farm Agent Tony Rhoades’s Team. We appreciate it! Thank you for the amazing review, Cody! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Jay Eblen

January 16, 2026

5  out of  5
rating by Jay Eblen
"Austin is a complete professional. He made switching our auto insurance stress free and seamless. Highly recommend giving him a call for all your insurance needs! Very nice and easy to deal with."
We responded:
"Thank you for your kind review of State Farm Agent Tony Rhoades’s Team. We appreciate it! Thank you for the amazing review, Jay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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lydia syra

January 14, 2026

5  out of  5
rating by lydia syra
"Tesla was wonderful to work with! She was very patient with me and very helpful. I would highly recommend her!"
We responded:
"lydia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tony Rhoades’s Team here in our Bowling Green office. "
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Justin Poynter

January 14, 2026

5  out of  5
rating by Justin Poynter
"Lori and Donna went above and beyond to help with home, auto and boat insurance policies."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jodi Watson

January 14, 2026

5  out of  5
rating by Jodi Watson
"Harrison is great to work with. He took the time to explain details and provide me with realistic options for coverage. Highly recommend."
We responded:
"Thank you for your kind words, Jodi! We're delighted to hear that Jonathan took the time to explain everything clearly and offer you realistic options. Your recommendation means a lot to us!"
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Amanda Mosher

January 12, 2026

5  out of  5
rating by Amanda Mosher
"Lori did an amazing job helping me set up car insurance for my daughter and I. She took her time explaining my options, and made the process very easy."
We responded:
"Thank you for your thoughtful review, Amanda! We're happy to hear that Lori provided such excellent service and made setting up car insurance easy for you and your daughter. We'll be sure to share your kind words with her. We appreciate your trust and are here whenever you need us!"
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Stephanie Carrier

January 11, 2026

5  out of  5
rating by Stephanie Carrier
"Jonathan was amazing to work with! Super friendly!"
We responded:
"Thank you for your wonderful feedback, Stephanie! We're so happy to hear that Jonathan was amazing and friendly to work with. We appreciate you choosing us and look forward to assisting you again in the future!"
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Tammy Gilbert

January 9, 2026

5  out of  5
rating by Tammy Gilbert
"Tesla Wilson was very nice and courteous. Very knowledgeable . I recommend Tony Rhodes State farm insurance over any other firm."
We responded:
"We're glad to hear that Tesla you with knowledgeable and courteous service, Tammy. Your recommendation of Tony Rhoades State Farm means a lot to us. We appreciate your trust and taking the time to drop a kind note."
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Jayden Johnson

January 9, 2026

5  out of  5
rating by Jayden Johnson
"I was paying $202 for just one of my vehicles liability only for just 20 more dollars I was able to get life insurance and coverage on both of my cars Jonathan Stovall is a legend 🙌🏾extremely helpful highly recommend"
We responded:
"Thank you so much for your wonderful review, Jayden! I'm delighted to hear that Jonathan was able to help you get great coverage and life insurance at such a great value. We'll be sure to pass along your kind words—Jonathan truly appreciates it! Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out."
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dorris maynard

January 8, 2026

5  out of  5
rating by dorris maynard
"We always receive 5 star service with our local State Farm office. They never try to push any service on you. They present you your options along with the pros and cons. Then they let you make the decision. I called 1 day ago to change coverage on one of our vehicles. It was easy, fast and pleasant. 10 out of 10 Stars from us."
We responded:
"Dorris, thank you so much for your kind words! We're thrilled to hear that you consistently receive excellent service from our local State Farm office. It warms my heart to read these types of reviews. We truly value your trust and look forward to continuing to serve you with the same dedication. Thanks again for the 10 out of 10 stars!"
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Penny Bartlett

January 6, 2026

5  out of  5
rating by Penny Bartlett
"Toni Rhodes State Farm in Bowling Green Kentucky. They are on it. They’re very friendly and the longer I use them the less my rate is on my truck and on my home. And when I first got State Farm, I broke down on the side of the road maybe a week after I got insured. And cost me $100 to tow my truck home. And they had a check made out the very next day. Unbelievable it was incredible and my rate didn’t go up the next time I renewed. Amazing I’m very happy with State Farm out of Bowling Green Toni Rhodes."
We responded:
"Penny, thank you so much for your wonderful review! We're thrilled to hear that my team, Tesla especially, has provided you with friendly, efficient service and helped lower your rates over time. It's great to know that we could assist you quickly during that roadside emergency and that your rates remained stable afterward. Your satisfaction means a lot to us, and we look forward to continuing to serve you and protect what matters most. Thanks again for choosing Tony Rhoades, State Farm!"
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2manynotes Jones

January 2, 2026

5  out of  5
rating by 2manynotes Jones
"Great explanation of insurance changes."
We responded:
"We're glad you found our pricing reasonable. We appreciate your support! Thanks for taking a moment to let us know."
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Jessica Washburn

January 2, 2026

5  out of  5
rating by Jessica Washburn
"Perfect service."
We responded:
"Jessica, thank you very much for your kind words! We're delighted to hear you had a perfect experience. We look forward to serving you again!"
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Nicole Aguilar

January 2, 2026

5  out of  5
rating by Nicole Aguilar
"Tony Stovall is awesome. He's one on one helpful, attentive and genuine. I recommend anyone give him a call for all your insurance needs."
We responded:
"Nicole, thank you for your fantastic review! We're glad to hear that we provided you with attentive and genuine service. Your recommendation means a lot to us, and we're here to help with all your insurance needs anytime!"